(970) 532-2546
Search
Shop by Category
Be alerted of all our sales!
More Info
Shopping Cart
Our Security
|
| | |
|
RETURN POLICY
We want you to be happy with the beads you purchase. Your satisfaction is important to us and because of this we try very hard to provide accurate descriptions and images of the merchandise we sell.
We accept returns within 10 days of the delivery date as long as the merchandise is in its original, unaltered condition. To return an item it’s important you follow the instructions below. Upon receipt of your return we will provide you a store credit that can be used on a future purchase. Sorry, we are unable to offer refunds, exchanges or hold merchandise in anticipation of a return. Shipping costs are not refundable and expect that any shipping costs (discounts) paid by Happy Mango Beads will be deducted from your credit. We do not accept returns for any reason after 30 days. If an item is returned without prior authorization a 15% restocking fee will be deducted from your credit.
Please follow these simple steps:
- VERY IMPORTANT! Fill out our online Return Form to notify us of your return. You will receive immediate return authorization upon completion of this form.
- Make sure the items are in their original condition, just as you received them. Strung beads must still be intact.
- Package the return in a safe, secure package, just as you received it originally. We will not credit you for an item if it arrives to us damaged. Your package must be mailed to us within 7 days of requesting authorization to return.
- Include in the package your name, email address and invoice number.
- Mail package to:
Happy Mango Beads – Return
PO Box 64
Berthoud, CO 80513
We will contact you via email once we receive your package and provide you complete instructions regarding how to use your credit. Thank you, we appreciate your cooperation, it makes our job much easier!
| |
| | |
|
|